Online Prescription Service
Submit your recipes easily online – convenient, secure, and with personal support.
Send us your prescription
Have you received a prescription for medical aids from your doctor? Simply send us a photo of the prescription using your cell phone!
- Take a photo of the prescription with your cell phone
- Email the prescription to: rezept@scharpenberg.com
Once we have received your prescription, we will contact you by phone or email within 24 hours to discuss the next steps with you personally. This service is free of charge, of course!
Please note that we require the original prescription from your health insurance company or private prescription for billing purposes. You can send it to us in an envelope by arrangement.
Frequently asked questions
How does the online prescription service work?
With our online prescription service, you can easily submit your doctor’s prescription to us digitally. Simply upload it as a photo or scan, and we’ll take care of the rest – quickly, securely, and in compliance with data protection regulations.
Is the online prescription service also suitable for e-prescriptions?
Yes, our prescription service also supports electronic prescriptions. You can send us the prescription code or the necessary information directly. We’ll handle the processing and provide you with the appropriate aid as usual.
What are the advantages of an online prescription service?
The online prescription service saves you time and effort. You can conveniently submit your prescription from home, receive prompt feedback, and benefit from fast, personalized care, all without waiting times on-site.
Which recipes can I submit online?
You can send us medical prescriptions for assistive devices, care products, or orthopedic supplies via our online service. If you have any questions, we will be happy to assist you personally and clarify whether your prescription is suitable.